Thank you to our 2020 Symposium Speakers!

Terri L. Roberts

Program Manager - 2Synergize, LLC  |  a Simpleview consulting company

Back by popular demand, returning to the Group Sales Symposium in 2020 from our 2018 inaugural keynotes, Terri brings over 30 years of hospitality industry experience to her role.  She has held previous positions with Marriott Hotels and Resorts and the San Diego Convention and Visitors Bureau, in both a director of sales and regional director of training capacity.  During her time as Membership Engagement and Training Manger at Destinations International, Terri created webinars, interviews, blogs and designed training sessions to help planners and CVBs to get the most from their partnership. 

Her personal forte is the design and delivery of high energy, high impact, and humorous training sessions aligned with business needs to engage participants and to enhance learning on all levels for maximum personal and professional growth! 


Monica Smith, CMP, CASE, CDME

President & CEO - Southeast Tourism Society 

Monica joined the STS team as President & CEO on August 6, 2018.  She has served on the STS Board of Directors, most recently as Chair, and served on the Recognition and Education Pillar committees. Smith, who has more than 26 years’ experience in the hospitality and tourism industry, most recently was vice president of sales and services for Visit Jacksonville, the city’s tourism sales and marketing organization.

She previously was president and CEO of the Macon-Bibb County CVB in Macon, Ga. She also has worked at the Pasadena CVB and the Newport Beach CVB in California and for the Cleveland CVB in Ohio.
Smith, who served on the STS board of directors through her positions in Jacksonville and Macon, is a graduate of Cornell University’s School of Hotel Administration.



Kristin Schneider

Director of Sales - ATL Airport District 

A familiar face in College Park, Schneider joined the ATL Airport District Team from a previous role at the nearby Georgia International Convention Center. In addition to bringing teamwork, patience and flexibility to the organization, Schneider’s responsibilities include identifying and coordinating business in states west of the Mississippi as well as the Washington D.C. market, and joining the rest of the ATL Airport District team in promoting the District as a superior location for meeting and convention planners. Full Bio here


Andy Williams, CMP, TMP

Executive Director - Visit Roswell 

Andy Williams serves as Executive Director of Visit Roswell, the Convention & Visitors Bureau of Roswell, Georgia. At the CVB, he and his team are charged with leading the efforts of tourism promotion through marketing and sales activities relevant to the destination’s hotels, restaurants, venues, special events and attractions. Andy’s entire career has been in the travel industry. He previously held positions at the Madison Convention & Visitors Bureau, Dunwoody Convention & Visitors Bureau, and Atlanta-based destination management company Destination South Meetings & Events. His responsibilities spanned marketing, sales and event production. Andy is a past president of the Georgia Chapter of Meeting Professionals International, and he currently serves on the board of directors for the Georgia Association of Convention & Visitors Bureaus. He is a Certified Meeting Professional through the Events Industry Council and a Travel Marketing Professional through the Southeast Tourism Society.


Ted Basco

Group Sales Manager - Visit Roswell 

Originally from Northern California, Ted Basco relocated to Atlanta in 2009 where he and his family now reside. Ted has over 20 years of hospitality industry experience serving a sales manager at several hotels – including the Hyatt Regency La Jolla in San Digeo, the Hyatt Regency San Francisco, the Century Plaza Hotel in Beverly Hills and the Glenn Hotel here in Atlanta.  Additionally, Ted assisted with the pre-opening teams at the Hyatt Regency Lake Las Vegas Resort and Hyatt Regency Huntington Beach Resort.  He lead teams as Director of Sales at Westin Buckhead Atlanta, InterContinental Buckhead Atlanta and the Hyatt Regency Atlanta Perimeter at Villa Christina.Ted is currently responsible for leading all sales efforts of the convention and visitors bureau – focusing on Corporate, Association and SMERF markets for Roswell’s current and future hotel landscape.  Ted also serves as the lead liaison for the CVB on any film production leads the organization generates and receives.


Mark Vaughan, FASAE

Executive Vice President & Chief Sales Officer - Atlanta CVB  (FULL BIO)


Tico Soto

Owner, Tourism Tactics by Tico (FULL BIO)


Brian Jewell

Vice President & Executive Editor - The Group Travel Leader Inc. (FULL BIO)


Michael Dominguez

President & CEO - Associated Luxury Hotels International (ALHI) (FULL BIO)



Chris Klauda, CHIA

Senior Director, Market Insights – STR (FULL BIO)